Privacypolicy.

Who we are

Do More Training is a training and gym design business operated from Lachine, Quebec. The person responsible for the protection of personal information (PRP) oversees compliance with Quebec's Act respecting the protection of personal information in the private sector, as modernized by Law 25.

Scope

This policy covers personal information collected through:

• This website and its contact or booking forms
• Email, phone, SMS, and in-person communications related to our services
• Optional marketing and analytics tools, only when you consent

Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact details: name, email, phone number, message content
• Booking and service information: training preferences, membership inquiries, school gym project details
• Marketing preferences: optional SMS or email consent
• Technical data: IP address, browser type, device, pages visited, and cookie identifiers

How we use your information

We use personal information to:

• Respond to inquiries and schedule training sessions or consultations
• Provide coaching, memberships, and gym design services
• Manage client relationships, billing, and service follow-up where applicable
• Improve our website and services
• Send marketing communications only with your express consent
• Comply with legal obligations and protect our legitimate business interests

Consent

We collect and use personal information with your consent, except where the law permits otherwise. Consent must be clear, free, and informed. You may withdraw consent for optional uses (e.g. marketing cookies, promotional SMS) at any time without affecting essential services, subject to legal or contractual limits.

Cookies and similar technologies

Essential cookies support site security, language preference, and remembering your cookie choices. Analytics and marketing cookies are optional and only activated if you accept them in our cookie banner. You can change your preferences anytime via Cookie settings in the footer.

Sharing and service providers

We do not sell your personal information. We may share data with trusted service providers who assist us with hosting, email delivery, scheduling, analytics (with consent), or payment processing. These providers may only use the information to perform services for us and must protect it under contractual safeguards.

Transfers outside Quebec

Some service providers may process data outside Quebec or Canada. Before transferring personal information, we assess risks and implement appropriate protections as required by applicable law, including contractual clauses and privacy impact assessments when necessary.

Retention

We retain personal information only as long as necessary for the purposes described in this policy, to meet legal obligations, resolve disputes, or enforce agreements. When information is no longer required, we delete or anonymize it securely.

Security

We apply reasonable administrative, technical, and physical safeguards to protect personal information against loss, unauthorized access, disclosure, or alteration. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your devices.

Your rights under Law 25

Subject to applicable law, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion when permitted by law
• Withdraw consent for optional processing
• Request information about how your data is used and shared

Minors

Our website is not directed at children under 14. We do not knowingly collect personal information from minors without appropriate consent from a parent or guardian. Contact us if you believe we have collected a minor's information without proper authorization.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The « Last updated » date at the top will be revised accordingly. Material changes may be communicated through the website or by other appropriate means.

Complaints

If you have concerns about how we handle your personal information, contact our PRP below. You may also file a complaint with the Commission d'accès à l'information du Québec (CAI) if the matter is not resolved to your satisfaction.